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Submitted 355 days ago...

jbkansan

jbkansan

New User (1)

Stop payment

I sent a check to Etrade to pay off a negative balance and close my account.when Etrade sent it to the bank to be cashed they cashed it for a 100 times its value. Etrade credited my account for that amount. My question is should my bank handle this mess and contact etrade to straighten it out.I contacted etrade and they said they would send me a check for the amount but that doesnt sound like the right thing to do.A stop payment was issued by my bank,but the check has already cleared. What should be done..Thanks!

 
Answer
 

Submitted 355 days ago...

Ruchele

Ruchele

Brain (3,555)

Since Etrade has the money it is their responsibility to return it. Mistakes happen, we are all only human. It sounds like Etrade is trying to make it right by returning your money, why doesn't this feel right to you? You should let them return your money.

 

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