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Submitted 159 days ago...

Mila415

Mila415

New User (3)

We are used cars dealer . We sold car as-is.

WE are used cars dealer. We sold car as-is , also cansellation contract has been sign(the one is saying the car cant be returned) In few days we received call from the customer, she stated that check engine on the car show up, so she checked the car at her friend shop. They said that the car got transmission problem. When we was selling the car it was no problem. Some how her mechanick find out that the problem has been hided. We purchased the car from auto auction... as-is. we didnt do any repairs to the car. We sold the car the way it was after auction. WE made safety inspection, we cans see what it is inside. The customer send us a letter in one month ....she was saying that we hided problem from her and she want her money back . After we received a letter .. we was trying to call her to help resolve problem. We left few messages ... we dint ge anyt respond from her.. In 3 month we received letter in which customer inviting us to samll claim court. We have all papers such as as-is form, cansellation form and invoice for the car that we purchased this car as-is. what do you think what will happend in this situation. The car was good driving condition. The customer test drive car before buying.

Thank You so much!

 
 
 
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Submitted 159 days ago...

Fakery

Fakery

Brain (2,482)

You sold the car, as is

she could have taken the car to the mechanic friend BEFORE she bought and then decide to not buy it. that is what I tell everyone to do.

but she signed the paper and drove it off the lot. it's hers

 

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Submitted 159 days ago...

Mila415

Mila415

New User (3)

Yes thats true. But anyways we was about to help her because we didnt know about the trasnmission problem. But she wasnt answering her phone. She just made a court day. I just worry .. whats gonna happend on the court? is anyways they can make us take the car back. 5 months passed after we sold the car

 

Comment 2 / 3

Submitted 159 days ago...

Fakery

Fakery

Brain (2,482)

You'll have to go to court, and bring all the documents that you have. Make sure you bring the forms that she signed, include the as is one. and maybe even get her up on the stand and have her acknowledge under oath that "yes I knew that I was buying the car as-is" and even see if you could get her to agree as-is includes any problems that may be there that she didn't see when she bought it.

maybe even ask her, why didn't she want a new car if she wanted a car that was guaranteed to have no problems.

 

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Submitted 159 days ago...

Fakery

Fakery

Brain (2,482)

And maybe even state some how that you allow customers to take cars to their 3rd party mechanic to be checked out before they are bought, assuming you allow that

 
 

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Fakery

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