Unfortunately, they can be very slow in processing things. I've been an Amex cardholder for a number of years and have run into that a time or two with rewards requests. Funny how they can be so diligent about posting transactions to your card, assessing fees, etc., yet when it is their turn, the wheels can turn very slowly. One thing I would say that from my experience, they may be late but they always do come around at some point.





