The IRS is a HUGE PAIN to get through to. Here is a number to get through to customer service:
1-800-829-0582 X462
I called at 1:00 and the wait "said" 10-15 mintues but was really 45 minutes! They are open from 8-5. I would call as close to 8:00 as possible so you don't have to wait so long because less people call early in the morning!


