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Submitted 177 days ago...

Pliocene791

Pliocene791

New User (1)

I am unable to download Norton 360 and am unable to get help from support at Symantec. I placed the order last week. The order status is closed.

However the order also shows it has not been activated. I have attempted to download both from the prompts on the web page with instuctions for downloading the software and from the icon on my computer screen. No luck. Any suggestions about what I am doing wrong or what I need to do.

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Answer 1 / 2 - Submitted 177 days ago...

hongkongpom

hongkongpom

Professor (1,157)

What happens when you try & download the software?

Did you try downloading from the Symantec website directly?

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Answer 2 / 2 - Submitted 177 days ago...

fubar

fubar

Contributor (95)

Dump it and try again also get rid of all other virus software. they dont get along well

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I am unable to download Norton 360 and am unable to get help from support at Symantec. I placed the order last week. The order status is closed.

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