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Submitted 233 days ago...

kaysilverton

kaysilverton

New User (1)

What do I need to do to make sure recipients can open email I have sent?

I have sent email to a number of people containing an attached document. Originally, I sent the same document without a Table of Contents which they seemed to get, however when I sent with a table of contents in the attachment, the recipients cannot open and get an error message "your browser does not support frames". What do I need to do to send with the TOC and fix the doc so that anyone I send to can open it? Help

 
 
 
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Answer 1 / 3

Submitted 233 days ago...

Rick_

Rick_

Expert (677)

You must be making the attachment / TOC in some program that recipients dont have on their P C
If you make the attachment / TOC in Microsoft Word most people will be able to open it ,
most P C's have Microsoft Word on them , if you still have a problem make it in Word Pad / Note Pad, I know everyone has these programs on their P C

Thank You for Your Question


This answer was edited by a moderator 232 days ago.

Reason: Removed Spam

 

Answer 2 / 3

Submitted 232 days ago...

sidelko

sidelko

Brain (3,031)

What kind of document are you sending? a website? a word doc? a pdf?

try and make sure you are only sending PDF's or word docs

 

Answer 3 / 3

Submitted 231 days ago...

Hookah443

Hookah443

Beginner (13)

Try doing a copy/paste of your TOC, not by clicking next to it to select it all, but by dragging over the lines of text. This should remove the frame part of the TOC and still leave the hyperlinks intact. If the recipients browsers are having trouble with the hyperlinks, then when you paste, select the "use destination formatting or copy text only options.

 
 

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